Shipping & Delivery

From Italy to your home.

Every order is carefully prepared and shipped with the same attention we give to every piece of our collection.

Last updated: June 2026

1. Order Processing

Every order is carefully reviewed and prepared before shipment.

Processing times may vary depending on the type of product ordered.

Most orders are prepared within 2–5 business days.

Some limited editions, handcrafted products, or made-to-order items may require additional production time.

2. Worldwide Shipping

Retro Italy proudly ships to customers around the world.

Shipping availability may vary depending on local regulations and carrier restrictions.

If we are unable to deliver to your destination, we will contact you as soon as possible.

3. Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

Typical delivery estimates are:

• Italy: 2–5 business days
• European Union: 3–10 business days
• United Kingdom: 5–10 business days
• United States & Canada: 5–15 business days
• Australia & New Zealand: 7–20 business days
• Rest of the World: 7–21 business days

Delivery times are estimates and may vary due to customs procedures, holidays, weather conditions, or carrier delays.

4. Shipping Confirmation & Tracking

Once your order has been dispatched, you will receive a confirmation email.

Where available, tracking information will also be provided so you can monitor your shipment.

5. Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are determined by local authorities and are the responsibility of the customer unless otherwise stated during checkout.

Retro Italy has no control over these charges.

6. Packaging

Every product is packaged with great care to ensure it arrives safely.

Whenever possible, we use protective and responsibly sourced packaging materials.

7. Lost or Damaged Parcels

If your order arrives damaged or appears to have been lost during transit, please contact us within 7 days of delivery (or the expected delivery date for missing parcels).

To help us resolve the issue quickly, please include:

• Your order number
• A description of the issue
• Photographs of any damaged items and packaging (if applicable)

We will work with you and the shipping carrier to find the best possible solution.

8. Multiple Shipments

If your order contains products with different production times or fulfilment partners, your items may arrive in separate shipments.

You will not be charged additional shipping costs unless clearly stated during checkout.

9. Questions About Your Order

If you have any questions about shipping, delivery, or the status of your order, we're here to help.
Email: ciao@retroitaly.com
We aim to respond within 2–3 business days.